Futrading Terms and Conditions

 Before finalizing your purchase, we ask you to read and fully comply with our terms and conditions presented below.
Read carefully, if you have any questions please contact us.

 Just below, SELLER will be specified as Futrading.com and BUYER as our customer.

1.1. O VENDEDOR se responsabiliza pelo envio da quantidade de moedas contratada em sua totalidade. Trata-se de moedas digitais utilizadas como currency dentro do game FIFA, modo ultimate team. A quantia requisitada deverá ser transferida para a conta FIFA ultimate team apontada pelo COMPRADOR de forma digital, utilizando o próprio mercado de transferência do FIFA ultimate team para processar a operação.

1.2. O débito do pagamento é feito de imediato, assim que o COMPRADOR inserir as informações necessárias e autorizar o processamento. A liberação do produto também ocorre imediatamente após o pagamento. Será possível visualizar como pagamento à Futrading Technologies Inc.

1.3. Consideramos um pedido finalizado quando a quantidade total de moedas requisitadas já foi transferida e o cliente já confirmou o recebimento ou se o cliente não informar nenhuma anomalia num período de 24 horas após o início do processo.

1.4. Não há prazo para retirada de seu produto após a realização da compra. O CLIENTE poderá solicitar o seu produto quando quiser, diretamente em nosso site ou pelos canais de suporte (whatsapp e e-mail).

1.5. O envio é 100% digital, não há produto físico, portanto não há código de rastreamento. As etapas do envio digital podem ser visualizadas a qualquer momento através do login.1.6.1. Ao ser recebido o produto, O COMPRADOR deve utilizar a maior quantidade possível na compra de jogadores. Isso deve ser feito em no máximo 1 hora após a transferência. O saldo disponível na conta FIFA ultimate team do COMPRADOR deve permanecer o mais baixo possível por 24h após a operação. Passado esse período, pode voltar a utilizar normalmente.

1.6.2. Apesar de entregarmos 99% dos pedidos em menos 20 minutos, nosso prazo de entrega máximo é de 48 horas úteis.

1.6.3. O COMPRADOR deve estar ciente dos termos de uso do FIFA Ultimate Team, onde não é permitido a transferência de coins. Portanto, o COMPRADOR assume qualquer responsabilidade sobre os riscos da operação.

1.6.4. O VENDEDOR se reserva no direito de suspender as atividades do COMPRADOR no site a qualquer momento, mas nunca deixando de honrar o compromisso caso este já tenha sido firmado antes da suspensão.

2.1. Futrading.com also acts as a buyer of the product offered on the website. Any CLIENT can become a seller by registering for it.

2.2. The CLIENT, when in the form of a seller, must follow all instructions for carrying out transfer operations safely. You should never provide non-real data as it may compromise the security of the transaction.

2.3. The CLIENT (seller) must be aware of the terms of use of the FIFA ultimate team, where the transfer of coins is not allowed. Therefore, the CLIENT, as a seller, assumes no responsibility for the risks of the operation.

2.4. Futrading.com reserves the right to suspend the activities of the CLIENT (seller) on the website at any time, in case any action that compromises the transaction is identified.

2.5. In order to execute the sales INSURANCE, the CLIENT, when in sales activity, must record the operations on video, making the execution of the transfer procedures visible and clear. The SITE can request the recordings if there are any complaints in the procedure. The videos to serve as insurance of the transaction, must contain the negotiated values ​​fully visible (Name of the player, model of the card, initial price, buy now and duration). If it is not possible to view any of these data in the video, the insurance will not be triggered.

2.6. The CLIENT will receive his payment as soon as the operation is considered complete in the system. This occurs in the vast majority of cases within 24 hours. However, the maximum period for releasing the balance can be up to 14 working days after the operation.

2.7. The amount receivable by the customer (seller) is subject to fees and operating costs charged by the payment processor site Paypal or other.

2.8. Futrading.com works with an intelligence system that prioritizes the “best” salespeople to direct sales. Factors considered are: Time of operation as a seller on the site, Average time to complete deliveries, Total deliveries made, Number of complaints in the operations carried out, among others.

3.1. The product itself is a digital currency that operates only within the ULTIMATE TEAM game mode of FIFA, a football game manufactured by Eletronic Arts. To access the product, it is necessary to have 1 (one) FIFA game, 1 (one) Club registered in the ultimate team mode, 1 (one) console (video game), and internet connection.

3.2. Deadline for the delivery of products may be up to 48 business hours (ie, not included on Saturdays, Sundays and holidays), counted from the order status listed as PAID, the site may send products on non-working days.

3.3. If the order occurs later than 48 working hours, contact the website as soon as possible to receive compensation.

3.4. The reason the deadline can be so long is that we have moments of great demand peaks, possible maintenance failures on the website and platforms (PSN, LIVE, ORIGIN and EA) that can occur during the delivery process.

4.1. The third party shall be liable to the customer in accordance with the statutory provisions. The provider is merely an intermediary. The following limitations of liability refer exclusively to the liability of the provider.

4.2. Claims of the customer for damages are excluded. Excluded from this are claims for damages by the customer arising from injury to life, limb or health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages based on an intentional or grossly negligent breach of duty by the provider, its legal representatives or other agents. Essential contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract.

4.3. In the event of a breach of essential contractual obligations, the provider shall only be liable for the foreseeable damage typical of the contract if this was caused by simple negligence, unless the damage is a claim for damages by the customer arising from injury to life, limb or health.

4.4. The above exclusions and limitations of liability shall apply to the same extent in favor of the provider’s legal representatives, employees and other related agents.

4.5. The restrictions do not apply if the supplier has fraudulently concealed the defect or has given a guarantee for the quality of the item. The same applies if the supplier and the customer have reached an agreement on the condition of the item. The provisions of the Product Liability Act shall remain unaffected.

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must notify us (Futrading Technologies INC, House of Francis 303, Ill du Port, Mahe, Seychelles, [email protected], +5517981091386) by means of a clear statement (e.g. a card, fax or e-mail sent by post) of your decision to revoke this Agreement. You can use the attached model withdrawal form, which is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.Consequences of RevocationIf you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). For this refund we will use the same means of payment that you used for the original transaction, unless explicitly agreed otherwise with you; in no event will you be charged for this refund.Sample withdrawal form(If you want to cancel the contract, please fill out this form and send it back.)-Attn: Futrading Technologies Inc, House of Francis 303, Ill du Port, Mahe, Seychelles, +5517981091386, [email protected]/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following services (*)-Ordered on (*)/received on (*)-Name(s) of consumer(s)-Address of consumer(s)-Signature of consumer(s) (only for paper communication)-Date(*) Delete as appropriate.

The brokerage agreement existing between the provider and the customer shall be governed by the laws of the Republic of Seychelles.